Stupid Airtel Response

Posted on July 28, 2012. Filed under: Uncategorized |

Hi,
You can see below, how airtel CC behaves with the customers... They give nonsense answers to the Asked Questions.
Even when I had the Airtel Broadband, I asked for disconnection for Lowest FUP but they artifically retend me and then there was hell of a ride for the same. Till today I ask airtel how TRAI is prohibiting their enchantments of FUP?
The CC are dumb or they are asked to be dumb.
 Regards,
Your Harassed Customer

From: 121
To: XXXXXX
Date: Thu, 26 Jul 2012 22:22:31 +0530
Subject: Re: REQUEST FOR THE CLARIFICATION [|BAL|Qrc126071209070210212790|]

Namaste ,

Ref: Email dated 26/07/2012, regarding GPRS service for your airtel mobile number XXX.

Thank you for writing to airtel and providing us the opportunity to assist you.

For any online technical assistance for GPRS for your GPRS compatible handsets please contact customer care at 12118 (chargeable at 50 paisa for 3 minutes) from an alternate airtel number.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.

Yours Sincerely,

ARUN KUMAR
Customer Care
Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=EC2F6996EF117494F01B749CE62657BBCE3253BF27AB3758BBC0C6CF395BBAC2C4C9C1C3C5C4C0C3CD355FBE&refno=Qrc126071209070210212790

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